[Position Overview]
Blizzard Entertainment is looking for an Operations Manager for Overwatch. The Operations Manager will be responsible for the Overwatch franchise partnership with Nexon in Korea. The ideal candidate will have a high sense of ownership, be highly proactive and have strong experience in publishing, operations and project management.

[Responsibilities]
-Be a key stakeholder and drive alignment for the planning and execution of our growth strategy for Overwatch in Korea with Blizzard and Nexon.
-Oversee live ops execution, operational growth, performance and stability for Overwatch in Korea.
-Manage multiple workstreams across live operations, publishing, platform technology to ensure end to end product success and operational stability.
-Own and maintain project timelines, deliverables tracking, and cross-team action tracker.
-Serve as source of truth for Overwatch Korea publishing roadmap and ensure visibility and alignment among key internal and external stakeholders.
-Run the operating cadence to ensure decisions convert into execution.
-Own and execute project planning, coordination and prioritization, post-mortem reporting, analysis and feedback.
-Create connective tissue across Blizzard’s international organization as well as Nexon’s Korean publishing department to facilitate excellent communication, information feedback loops and rhythm of business reporting.
-Maintain centralized coordination and issue logs across Blizzard and Nexon with clear ownership and status.
-Proactively anticipate, identify and resolve project roadblocks across internal teams and external partners - ensure follow-up and execution follow-through.
-Bridge gaps in communication, information and support as part of a cross-border, cross-functional team.
-Support all publishing efforts for Overwatch in Korea including but not limited to strategy, marketing coordination, local events and live services execution.
-Job title can be adjusted depending on candidate’s skillset and experience.