[Development Technology & Solutions (DTS)]

Development Technology & Solutions is a partner of EA Studios. They span four continents, bringing together diverse individuals passionate about their craft from across the globe. They partner in every development phase while improving their expertise to create greater experiences for players. DTS participates in creating some of the most beloved games and supports ongoing live services. Through cutting-edge technology, data-driven insights, and state-of-the-art practices, they drive quality and directly impact players. They are a learning organization, sharing collaboratively and exploring innovative ways to solve challenges in creating amazing games for millions of players worldwide.


[Studios Data and Insights (SDI)]

We exist to inspire the world to play. The contract Consumer Insights Senior Researcher will join the Studios Data and Insights (SDI) team, reporting to the Studios Data and Insights Director with a dotted line to the Head of Consumer Insights for Asia. The SDI team supports the FIFA Online and FIFA Mobile development studios in Korea and China with player insights to enable teams to make informed decisions about the product development strategic direction.

As a Senior Researcher, you will lead research focusing on product development with EA game studios in Korea and China, focusing on the FIFA game franchise. You'll work with product, design, marketing partners, regional consumer insights, and analytics analysts to provide a deeper understanding of our players in Asia and globally. We are looking for a researcher who is not just an expert, but can understand our partners' context to create long-term roadmaps and provide important insights that will have a meaningful impact on our product development strategy.




[Key Responsibilities]

- Work with product, design, marketing partners, regional consumer insights, and analytics analysts to determine needs and prioritize projects
- Create near-term and long-term research plans through a combination of individually executed research
- Analyze in-game telemetry and survey responses, prioritize insights, develop business implications, and present tailored recommendations to the right people and right situation
- Influence decisions by partners, leaders, and execs by informing strategies grounded in data and insights
- Advocate for our players, sharing their voice with studios and partners to create the best possible experience for them