[ÇØÁîºê·ÎÄÚ¸®¾Æ À¯ÇÑȸ»ç]¸ÅÁ÷´õ°³´õ¸µ WPN Store Lead ( µµ¸Å,¼Ò¸Å,´ë¸®Á¡°ü¸® ) µî·ÏÀÏ : 2018-01-17 15:20 
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´ã´ç¾÷¹« WPN Store Lead´Â Çѱ¹ÀÇ Wizards Play Network Retailers¿¡ ¼­ºñ½º ¹× °èÁ¤ Áö¿øÀ» Á¦°øÇÕ´Ï´Ù.
ÀÌ ¿ªÇÒÀº ¼Ò¸Å ¾÷ü¿¡ ÃÊÁ¡À» ¸ÂÃß°í ÀÖÀ¸¸ç, Wizards Play Network ȸ¿ø¿¡°Ô ±Ã±ØÀûÀ¸·Î ¼ÒºñÀÚÀÇ ¸ÅÀå ³» °ÔÀÓ °æÇèÀ» Çâ»ó½ÃÅ°·Á´Â Branded Play Àü·«¿¡ µû¶ó ¾È³»,Áöµµ, Á¶¾ð ¹× °ü¸® ÇÒ ¼öÀÖ´Â ÃÖÀü¼±ÀÇ °í°´ Áö¿øÀ» Á¦°øÇÕ´Ï´Ù.
´ã´çÀÚ´Â ´ÙÀ½ »çÇ׿¡ ´ëÇÑ Å¹¿ùÇÑ ÀÚ¿øÀ» Á¦°ø ÇÒ ¼ö ÀÖ¾î¾ß ÇÕ´Ï´Ù.

1. Wizards Play Network Programs & Products
2. Wizards Play Network Tools
3. Wizards Play Network Level Advancement
4. Retail Store On-Boarding & Information Updates
5. Direct Sales Program & Ordering
6. Retail Store Development & Growth including customers date management.
7. Billing & Ordering Support
8. Account servicing support
9. Technical Troubleshooting
10. General Product & Brand Knowledge
11. Customer forecasting, maintenance of sales date and reports generation
12. Preparation of trading terms and legal letters for customers
13. WPN newsletter creation and distribution
14. Account management, ledger collection and payments
ÀÚ°Ý¿ä°Ç ¿ì´ë»çÇ×
• Advanced understanding of Organized Play and Wizards Play Network programs/events is preferred.
• Advanced understanding of the Wizards Play Network and experience supporting hobby retailers is preferred.
• Experience working in a hobby retail environment and/or working as a tournament organizer is preferred.
• Experience working with Retailers and Store Owners that carry hobby products (E.g. Table top board games, Trading Cards games, etc.) is preferred.

Áö¿øÀÚ°Ý
• High School Diploma or equivalency is required.
• BA/BS degree is preferred.
• 2+ years experience working in a sales or retail environment.
• Proficiency in English language skills required.
• Ability to work effectively with strong attention to detail required.
• Strong customer focus and problem-solving skills required.
• Advanced understanding of customer service principles, skills, and techniques is required.
• Ability to work with consumers for problems resolution in a positive and helpful manner.
• Able to learn and adapt quickly in a demanding service and ecommerce environment.
• Good computer literacy, especially in e-mails communication and Microsoft Excel required.
• Basic phone competency including the ability to manage call times and execute solid call handling techniques.
• Good written and oral communication skills
• Ability to perform job working within designated process parameters.
• Ability to work effectively with diverse groups.
• Willing to learn and acquire new skills and adapt performance accordingly.
•  Some travelling required.


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À̸ÞÀÏ: jennifer.y.lee@ap.hasbro.com
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